{"id":13,"date":"2026-06-04T08:43:30","date_gmt":"2026-06-04T08:43:30","guid":{"rendered":"https:\/\/shark-hub.com\/?page_id=13"},"modified":"2026-06-04T08:43:32","modified_gmt":"2026-06-04T08:43:32","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/shark-hub.com\/ar\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<h2>Overview<\/h2>\n<p>At Shark Hub, customer satisfaction is important to us. We strive to provide high-quality products and excellent customer service.<\/p>\n<h2>Returns<\/h2>\n<p>We accept returns only for products that are defective, damaged, or have a manufacturing fault.<\/p>\n<p>To be eligible for a return:<\/p>\n<ul>\n<li>You must contact us within 14 days of receiving your order.<\/li>\n<li>The product must be returned with all original accessories and packaging whenever possible.<\/li>\n<li>Proof of purchase (order number or invoice) is required.<\/li>\n<li>The product will be inspected upon receipt to verify the reported issue.<\/li>\n<\/ul>\n<p>We do not accept returns for products that are free from defects or have been damaged due to misuse, improper handling, or normal wear and tear.<\/p>\n<h2>Refunds<\/h2>\n<p>Once your returned product is received and inspected, we will notify you of the approval or rejection of your refund request.<\/p>\n<p>If approved, your refund will be processed using the original payment method within 7\u201314 business days.<\/p>\n<p>Refunds are available only for products confirmed to be defective or damaged.<\/p>\n<h2>Exchanges<\/h2>\n<p>Yes, we accept exchanges for products that are defective or damaged.<\/p>\n<p>If you receive a defective or damaged item and would like a replacement, please contact us within 14 days of delivery. After verification, we will arrange an exchange for the same product, subject to availability.<\/p>\n<h2>Return Shipping<\/h2>\n<p>If a return is approved because the product is defective or damaged, Shark Hub will cover the return shipping costs.<\/p>\n<h2>Non-Returnable Items<\/h2>\n<p>Products that are not defective or damaged are not eligible for return or refund unless otherwise required by applicable law.<\/p>\n<h2>Contact Us<\/h2>\n<p>If you have any questions regarding returns, refunds, or exchanges, please contact us:<\/p>\n<p>Phone: +20 102 349 1137<\/p>\n<p>Email: <a href=\"mailto:sales@shark-hub.com\">sales@shark-hub.com<\/a><\/p>\n<p>Address:<br \/>\nFaisal, Giza, Abu Shalabi Street, Building 25, First Floor, Egypt<\/p>\n<p>WhatsApp:<br \/>\nPlease contact us via WhatsApp for quick support and assistance.<\/p>","protected":false},"excerpt":{"rendered":"<p>Overview At Shark Hub, customer satisfaction is important to us. We strive to provide high-quality products and excellent customer service.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shark-hub.com\/ar\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shark-hub.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shark-hub.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shark-hub.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shark-hub.com\/ar\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":0,"href":"https:\/\/shark-hub.com\/ar\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"wp:attachment":[{"href":"https:\/\/shark-hub.com\/ar\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}